1 July 2010 3 Comments

The Digital Home

I’m chairing a conference next week where the consumer electronics industry will debate the future of “the digital home”.  I’m there to represent the voice of the consumer, so I’d love to have your input.

_41897580_futurelounge203

NTL Telewest’s imagined home of 2020

There’s an impressive line-up of speakers and having chaired the event last year, I know that the audience don’t hold back with their questions. But it would be good to be able to reflect your voice.

In 2010, we’re using many different devices to access content and, in theory , it’s getting easier to move content around the home. We’ve come a long way from the first home computer , and the arrival of satellite television seems a very long time ago. But are the manufacturers and broadcasters delivering the “digital home” we want? What do you find frustrating with home technology?

If you have a moment – I’d love your comments, either below or @maggiephilbin on Twitter – which I promise to pass on.

What is the most important piece of technology you own in the home and why?

Do you watch TV on the internet?

Do you think it’s important that devices are connected to the internet?

Are you excited about 3D TV?

Do you own a digital radio, if not would you buy one?

Do you think you’ll be spending more or less on technology in the future?

Do retailers do a good job of explaining technology and what it can do?

3 Responses to “The Digital Home”

  1. Andrew Rayner 2 July 2010 at 12:21 am #

    In answer to your questions:

    Most important technology: The humble PC, but as a fully fledged media centre with dual digital TV tuner (soon to be HD), broadband and lots of storage.

    TV on the web: Yes, mainly iplayer/itvplayer and the like to select my choice of viewing when I want it

    Internet: Yes critical for convenience and access to information. Security is a worry though

    3D TV: Not really excited, until more devices are 3D enabled I don’t believe it will grow, for example like HD did

    Digital radio: Not as such, but I can get digital channels through freeview

    I expect to spend about the same on technology but I’m fairly sure I will get more technology for my money

    Retailers Explaining technology: Mainly they do a poor job, staff turnover at the shop floor I believe is the issue, plus there is so much more info available online. Put screens in store that enable consumers to research reviews and technical glossaries in store, then they may get better sales and loyalty.

    I hope my ideas prove helpful. By the way I do an occasional slot on BBC 3 counties radio and it would be great to tie up with some of what you are doing if you are happy too.

    Best regards,

    Andrew

  2. Libby 2 July 2010 at 12:35 am #

    Our home is like NASA control centre! Life has become so easy because of ‘Digital’ technology and I would not want to turn back the clock. That said, there is something nostalgic about some of the technology-free elements of a few decades ago.
    I think the computer has to be the most useful to me because it can do so much with the merest touch of the keyboard. It can produce calculations, word process, organise my life and simply entertain in a myriad of ways.
    Of course TV should connect to the internet.
    I view the internet as an melting pot of information and to be able to view it on the ‘big’ screen a part of that. Additionalaly, broadcasters are increasingly puttug their channel content online.
    The extent of information and accessability to it makes it almost a necessity of life. Communication via the internet has truly shrunk the world.
    3D TV is one of those things that might be fun but for a limited audience and I doubt it will be as far reaching for example as HD.
    We own an Internet radio and would not have a Digital radio as it is rather limited by comparison.
    I think new technology is levelling out. Items are being upgraded and improved but it seems as if there is nothing ‘new’ on the horizon apart from shrinking the inner workings of devices and making them simpler to use like touchscreen technology.
    For the most part retailers only seem to know ’selling’ points about the technology they offer to the sustomer. For an explanation I will always turn to the manufacturers information and usually via the Internet!
    The digital technological world is here to stay, despite my nostalgic meanderings in past, like picking up a book to actually feel it in my hands and physically turn the pages!